Your data, handled plainly.
What we collect, why, and your rights. No cookies, no trackers.
Who we are
Prospex Studios is a marketing, content and SEO business for local businesses in Devon and Cornwall. We are not a registered company: Prospex Studios is a trading name.
For anything about your personal data, email prospexstudios@gmail.com. We are responsible (the "controller") for the personal data described here. Prospex Studios is run by kartz.
What the free audit form collects
When you ask for a free audit, we collect what you type into the form:
- Your name, business name and email address
- Your phone number and website, if you give them
- The town you serve, the searches you want to win and your business type
- Your top priorities and anything else you choose to tell us
- That you ticked the box agreeing to be contacted about your audit
To prepare the audit we also look at public information about your business, such as your Google listing, website, reviews and social profiles.
Why we use it
- To prepare and send your free audit, and reply to you about it
- To prepare a quote if you ask for one
- To work with you if you become a client, including updates by email and WhatsApp
Our lawful bases under UK GDPR are your consent (the tick box on the form, which you can withdraw at any time) and taking steps you have asked for before entering into a contract. We do not use your details for unrelated marketing, and we never sell them.
Who we share it with
Only the services we use to run the business:
- Our email provider (Google, for prospexstudios@gmail.com)
- Netlify, which hosts this website and receives and stores the audit form (Netlify Forms). Like any web host, it may log technical data such as IP addresses to keep the site running and secure.
Some of these providers, including Google and Netlify, may process data outside the UK, for example in the United States. Where they do, we rely on their published safeguards for international transfers.
How long we keep it
If you ask for an audit but don't become a client, we keep your enquiry for 6 months, then delete it.
If you become a client, we keep your records only for as long as we need them to do the work and meet our legal and tax obligations: TODO: retention period for client records.
Your rights
You can ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, or move it to another service. You can withdraw consent at any time. Email us and we will reply within one month.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies and tracking
This website does not use cookies, analytics or advertising trackers. Fonts are served from this site, not from a third party.
Changes
If we change this policy, we will update this page. Last updated: TODO: publication date.